Articles

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Articles

Welcome to my articles page. I don't believe the ideas in my articles are new, but hopefully you will find that they provide a different slant on traditional topics.

I will be writing on a number of themes. Please select a topic from the menu below.

* Performance Management

* Strategy Management - under revision

* Customer Value Management

* Understanding business requirements

* KPIs, SLAs and other measurements

I welcome a hearty debate so please let me have your comments.

Kind regards

Garth

Time to challenge?

Automating process

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BPR with a differen