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Organisational Performance Courses |
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Our organisational performance courses include the following. We would welcome the opportunity to mix and match content to customise a course to meet your specific requirements.
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Course
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Description
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1/2 Day Executive Overview
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Full Day Workshop with Case Study |
Multi Day Workshop with Case Study |
Course Overview
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Public / Private
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Strategy Development
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This training course covers the elements of building a business strategy. It includes strategic marketing, operations, growth and financials.
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Yes |
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-
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PDF Download
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Public or Private
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Business Planning Based On Benefits Realisation
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This is a practical workshop that delivers a strategic roadmap for change. The scope of the roadmap is agreed with the client in advance. Typical applications include major IT projects or developing a business operations strategy.
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Yes |
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PDF Download
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Private Only
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Customer Value Management
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This training course covers the elements of building customer delight. It includes identifying moments of truth within the process, managing customer service and defining the capabilities required to meet the customers expectations.
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Yes |
Yes |
Yes (2 Days) |
DPF Download
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Public or Private
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Business Transformation and change management
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This training course covers the elements of large scale business improvement. It includes topics on how to improve organisational compliance and performance from People, Process and Technology. It also includes a substantial section on change management
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Yes |
Yes |
Yes (4 Days) |
PDF Download
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Public or Private
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Business Process improvement
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This training course covers the elements of how to reengineer the three related processes of Management, Business and Information.
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Yes |
Yes (2 Days) |
PDF Download
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Public or Private
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Project and Program Governance
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This training course covers the elements of project and program management with an emphasis on IT implementation projects. In includes the topics of benefits realisation, stakeholder management and how to prepare and work to a plan.
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Yes |
Yes |
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PDF Download
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Public or Private
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| Productivity Management |
This training covers the elements of Productivity Management |
Yes |
Yes |
Yes (2 Days) |
PDF Download
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Public or Private
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